Privacy Policy

This Privacy Policy describes how Partner Counsel and Partner Counsel AI (collectively, "Partner Counsel," "we," "us," or "our") collect, use, disclose, and protect information when you visit our websites or use our services (collectively, the "Services").

We take confidentiality seriously. As an attorney-led service, we treat prospective-client and client information consistent with our professional obligations and with the practices described in this Policy.

We collect the following categories of information:

Information you provide directly. When you submit an intake form, schedule a call, send us an email, upload documents, or otherwise contact us, we collect the information you choose to share—such as your name, email address, phone number, role, firm or business affiliation, a description of your matter, and any files you upload.

Information collected automatically. When you visit the Services, we and our service providers may automatically collect technical information, including IP address, browser type, device type, referring page, pages viewed, and time spent on the site. This information is collected through standard web technologies (server logs, cookies, and similar tools).

Information from third parties. We may receive information from third-party services we use to operate the Services, such as scheduling tools, email providers, hosting providers, and analytics services.

Information you submit through our intake forms or other contact channels before an attorney-client relationship is formed is treated as prospective-client information. We handle such information consistent with applicable rules of professional conduct.

Submission of prospective-client information does not, by itself, create an attorney-client relationship or guarantee that we will accept your matter. See our Terms of Service for details.

We use information to:

• Evaluate and respond to intake inquiries and scheduling requests;
• Conduct conflict checks and engagement-readiness review;
• Deliver legal services under an executed engagement letter;
• Operate, maintain, secure, and improve the Services;
• Communicate with you about your inquiry, your matter, or operational notices about the Services;
• Comply with legal, regulatory, and professional-responsibility obligations;
• Detect, prevent, and address fraud, abuse, or technical issues.

We use artificial intelligence tools to support drafting, research, and operational functions. Where AI is used, the following principles apply:

• All AI-assisted output is reviewed and approved by a licensed attorney before delivery;
• We do not knowingly submit privileged or confidential client information to public or consumer-grade AI tools;
• Where AI tools are used in connection with client matters, we use enterprise or business-tier services with appropriate confidentiality, no-training, and data- handling commitments;
• You may request that your matter be handled without AI-assisted preparation; we will accommodate such requests where reasonably possible.

Our full approach is described in our AI Policy.

We do not sell your personal information. We share information only as described below:

Service providers. We share information with vendors that help us operate the Services—for example, hosting and infrastructure providers, email delivery services, scheduling platforms, document-handling tools, and analytics providers. Service providers are contractually limited to using information only as necessary to provide services to us.

Co-counsel and referral partners. Where appropriate and consistent with our professional obligations, we may share information with co-counsel, local counsel, or referral partners in connection with a matter.

Legal and safety. We may disclose information when required by law, subpoena, court order, or to protect the rights, property, or safety of Partner Counsel, our clients, or others.

Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred subject to customary confidentiality protections.

We retain information for as long as needed to fulfill the purposes described in this Policy, including operating the Services, satisfying our legal and professional- responsibility obligations, resolving disputes, and enforcing our agreements. Client file retention is governed by applicable rules of professional conduct and our engagement letters.

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold, including access controls, encryption in transit, and vendor due diligence. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us promptly.

You may:

• Request access to, correction of, or deletion of personal information we hold about you, subject to our legal and professional-responsibility obligations;
• Opt out of non-essential communications by following the unsubscribe instructions in our emails or contacting us directly;
• Configure your browser to refuse cookies or alert you when cookies are being sent; note that some portions of the Services may not function properly without them.

Residents of certain U.S. states (including California) and other jurisdictions may have additional rights under applicable law. To exercise any of these rights, please contact us through the contact page. We will respond consistent with applicable law and our professional obligations.

The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

The Services are operated from the United States. If you access the Services from outside the U.S., you understand that information you submit will be transferred to, processed in, and stored in the United States, where data-protection laws may differ from those in your country.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the Services or by other reasonable means.

Questions, requests, or concerns regarding this Privacy Policy may be directed to us through our contact page.